We are based in
Lancaster, PA and
work remotely.
We are based in
Lancaster, PA and
work remotely.
We are based in
Lancaster, PA and
work remotely.
We are based in
Lancaster, PA and
work remotely.
1. Services
Wrought provides design, creative, consulting, and related digital services.
Services may include branding and visual identity, logo design, graphic design, print/editorial design, packaging and label design, vehicle wrap and vehicle graphic design, signage and environmental graphics, advertising and marketing materials, UI/UX, website and digital design, social/digital assets, and creative consultation.
The specific scope, deliverables, schedule, price, and requirements for a project are determined by the applicable proposal, statement of work, subscription plan, or other written agreement.
Anything not expressly included in the agreed scope may require an additional fee.
Wrought is a digital-service provider. Final work is delivered digitally unless something different is expressly agreed in writing.
Wrought does not act as a printer, manufacturer, fabricator, installer, fulfillment company, shipping provider, or physical-product producer.
Designs may be intended for packaging, vehicles, signage, apparel, print, displays, merchandise, or other physical applications, but Wrought’s normal responsibility is creating and digitally delivering the applicable design files.
1. Services
Wrought provides design, creative, consulting, and related digital services.
Services may include branding and visual identity, logo design, graphic design, print/editorial design, packaging and label design, vehicle wrap and vehicle graphic design, signage and environmental graphics, advertising and marketing materials, UI/UX, website and digital design, social/digital assets, and creative consultation.
The specific scope, deliverables, schedule, price, and requirements for a project are determined by the applicable proposal, statement of work, subscription plan, or other written agreement.
Anything not expressly included in the agreed scope may require an additional fee.
Wrought is a digital-service provider. Final work is delivered digitally unless something different is expressly agreed in writing.
Wrought does not act as a printer, manufacturer, fabricator, installer, fulfillment company, shipping provider, or physical-product producer.
Designs may be intended for packaging, vehicles, signage, apparel, print, displays, merchandise, or other physical applications, but Wrought’s normal responsibility is creating and digitally delivering the applicable design files.
2. Proposals and Project Approval
Before work begins, Wrought may provide a proposal, estimate, statement of work, subscription description, or another written description of the requested services.
The client is responsible for reviewing scope, deliverables, pricing, schedule, and other terms before approval.
Approval may be established by a signed agreement, electronic acceptance, payment of a required deposit or invoice, or another method specified by Wrought.
Material changes requested after approval may require a new or revised scope, schedule, and price.
2. Proposals and Project Approval
Before work begins, Wrought may provide a proposal, estimate, statement of work, subscription description, or another written description of the requested services.
The client is responsible for reviewing scope, deliverables, pricing, schedule, and other terms before approval.
Approval may be established by a signed agreement, electronic acceptance, payment of a required deposit or invoice, or another method specified by Wrought.
Material changes requested after approval may require a new or revised scope, schedule, and price.
3. Payment
Fees, deposits, recurring charges, payment schedules, and applicable expenses are disclosed in the relevant proposal, agreement, subscription, or invoice.
Wrought may require a deposit or advance payment before beginning work.
Invoice due dates are governed by the applicable invoice, proposal, or agreement.
Wrought may suspend work and withhold final deliverables while an invoice is past due.
Additional services, out-of-scope work, additional revisions where applicable, licensing costs, or rush work may create additional charges when authorized or otherwise permitted by the applicable agreement.
The client is responsible for applicable taxes unless the law requires otherwise.
3. Payment
Fees, deposits, recurring charges, payment schedules, and applicable expenses are disclosed in the relevant proposal, agreement, subscription, or invoice.
Wrought may require a deposit or advance payment before beginning work.
Invoice due dates are governed by the applicable invoice, proposal, or agreement.
Wrought may suspend work and withhold final deliverables while an invoice is past due.
Additional services, out-of-scope work, additional revisions where applicable, licensing costs, or rush work may create additional charges when authorized or otherwise permitted by the applicable agreement.
The client is responsible for applicable taxes unless the law requires otherwise.
4. Subscriptions and Recurring Services
Subscription plans are billed monthly.
Each plan defines its price, included services, request limits, turnaround expectations, cancellation requirements, and other applicable conditions.
Subscription fees are charged in advance at the beginning of each monthly billing period using the client’s provided payment method.
Unless properly cancelled, the subscription automatically renews monthly and the client authorizes Wrought and the applicable payment processor to charge the recurring fee.
Each monthly payment gives the client access to the services included in the selected plan for that billing period.
A subscription does not mean unlimited simultaneous projects or immediate delivery. Work remains subject to plan limits, project complexity, Wrought’s workload and queue, and client responsiveness.
Unused requests, services, hours, or capacity do not roll over unless Wrought expressly agrees otherwise in writing.
Plan changes normally take effect at the start of the next billing period unless otherwise agreed.
As an agreed exception to the general rule above: an upgrade to a higher-tier plan takes effect immediately, with the new rate charged immediately, so the client’s capacity and billing move together. A downgrade or a pause continues to follow the general rule and takes effect at the start of the next billing period.
Cancellation stops future renewals but does not automatically create a refund for the current billing period, except where agreed in writing or required by law.
Wrought may change subscription pricing or features. Changes affecting existing subscribers are to be communicated before taking effect and apply no earlier than a future billing period, subject to applicable law.
Subscription dates, renewal dates, cancellation deadlines, and related times use Eastern Time unless stated otherwise.
4. Subscriptions and Recurring Services
Subscription plans are billed monthly.
Each plan defines its price, included services, request limits, turnaround expectations, cancellation requirements, and other applicable conditions.
Subscription fees are charged in advance at the beginning of each monthly billing period using the client’s provided payment method.
Unless properly cancelled, the subscription automatically renews monthly and the client authorizes Wrought and the applicable payment processor to charge the recurring fee.
Each monthly payment gives the client access to the services included in the selected plan for that billing period.
A subscription does not mean unlimited simultaneous projects or immediate delivery. Work remains subject to plan limits, project complexity, Wrought’s workload and queue, and client responsiveness.
Unused requests, services, hours, or capacity do not roll over unless Wrought expressly agrees otherwise in writing.
Plan changes normally take effect at the start of the next billing period unless otherwise agreed.
As an agreed exception to the general rule above: an upgrade to a higher-tier plan takes effect immediately, with the new rate charged immediately, so the client’s capacity and billing move together. A downgrade or a pause continues to follow the general rule and takes effect at the start of the next billing period.
Cancellation stops future renewals but does not automatically create a refund for the current billing period, except where agreed in writing or required by law.
Wrought may change subscription pricing or features. Changes affecting existing subscribers are to be communicated before taking effect and apply no earlier than a future billing period, subject to applicable law.
Subscription dates, renewal dates, cancellation deadlines, and related times use Eastern Time unless stated otherwise.
5. Client Responsibilities and Client-Provided Materials
The client must provide the information and materials reasonably necessary to perform the work.
This can include copy, spelling and grammar, names, contact information, pricing, product information, photos, illustrations, logos, brand assets, dimensions, measurements, vehicle templates, packaging dimensions, dielines, cut lines, folds, bleeds, safe areas, trim sizes, technical specifications, website content, links, and production-provider materials.
The client is responsible for making sure supplied information, specifications, dimensions, templates, and content are accurate, complete, current, and appropriate.
Wrought may rely on client-provided materials and is not responsible for independently verifying them unless verification is expressly included in the scope.
Wrought is not responsible for errors, delays, production problems, or added expenses caused by inaccurate, incomplete, outdated, or incorrect client-provided information.
If Wrought notices an apparent problem, Wrought may alert the client, but doing so does not create a general duty to proofread, measure, inspect, test, or verify everything supplied.
The client represents that it has the rights, licenses, permissions, and authorizations necessary to provide and use all materials supplied to Wrought.
Client-caused delays, including missing materials, delayed approvals, inaccurate information, or changes in direction, can affect the schedule.
Numbers, data, and calculations (such as revenue figures, statistics, or other numbers-based content) are the client’s responsibility to provide and verify. Wrought does not calculate, audit, or verify client-supplied figures.
Where a deliverable includes a chart or graph, Wrought builds the visual from data and chart-type direction (e.g. line vs. bar) the client provides. Interpreting what that data means is the client’s responsibility, not Wrought’s.
Wrought does not create or imply fabricated testimonials, reviews, or quotes. Any testimonial or review used in a deliverable must be real and supplied by the client.
Wrought does not provide photography services. Clients are responsible for supplying their own photos or sourcing stock or licensed imagery.
Copywriting services require concrete starting material from the client, such as key points or facts to include, rather than an open-ended prompt with no substantive direction.
Medical or medicine-related content is a hard exception to the copywriting rule above. The client must supply full, finished content for anything involving medical or medicine-related claims, regardless of plan tier. Wrought does not write medical or medicine-related content, for legal and liability reasons.
5. Client Responsibilities and Client-Provided Materials
The client must provide the information and materials reasonably necessary to perform the work.
This can include copy, spelling and grammar, names, contact information, pricing, product information, photos, illustrations, logos, brand assets, dimensions, measurements, vehicle templates, packaging dimensions, dielines, cut lines, folds, bleeds, safe areas, trim sizes, technical specifications, website content, links, and production-provider materials.
The client is responsible for making sure supplied information, specifications, dimensions, templates, and content are accurate, complete, current, and appropriate.
Wrought may rely on client-provided materials and is not responsible for independently verifying them unless verification is expressly included in the scope.
Wrought is not responsible for errors, delays, production problems, or added expenses caused by inaccurate, incomplete, outdated, or incorrect client-provided information.
If Wrought notices an apparent problem, Wrought may alert the client, but doing so does not create a general duty to proofread, measure, inspect, test, or verify everything supplied.
The client represents that it has the rights, licenses, permissions, and authorizations necessary to provide and use all materials supplied to Wrought.
Client-caused delays, including missing materials, delayed approvals, inaccurate information, or changes in direction, can affect the schedule.
Numbers, data, and calculations (such as revenue figures, statistics, or other numbers-based content) are the client’s responsibility to provide and verify. Wrought does not calculate, audit, or verify client-supplied figures.
Where a deliverable includes a chart or graph, Wrought builds the visual from data and chart-type direction (e.g. line vs. bar) the client provides. Interpreting what that data means is the client’s responsibility, not Wrought’s.
Wrought does not create or imply fabricated testimonials, reviews, or quotes. Any testimonial or review used in a deliverable must be real and supplied by the client.
Wrought does not provide photography services. Clients are responsible for supplying their own photos or sourcing stock or licensed imagery.
Copywriting services require concrete starting material from the client, such as key points or facts to include, rather than an open-ended prompt with no substantive direction.
Medical or medicine-related content is a hard exception to the copywriting rule above. The client must supply full, finished content for anything involving medical or medicine-related claims, regardless of plan tier. Wrought does not write medical or medicine-related content, for legal and liability reasons.
6. Revisions and Scope Changes
The number or extent of revisions is determined by the applicable proposal, subscription plan, or agreement. For Wrought’s standard subscription plans specifically, revisions are unlimited within the originally approved scope of a request — this section governs work that falls outside that scope, not a cap on ordinary revisions.
A revision is generally a reasonable modification to work already presented.
A completely new concept, new creative direction, additional deliverable, or substantial change in approved scope may be treated as new or additional work rather than a revision.
Requests beyond the included revisions or agreed scope may result in additional fees and schedule changes.
When reasonably practical, Wrought should communicate significant scope changes before performing materially additional billable work.
6. Revisions and Scope Changes
The number or extent of revisions is determined by the applicable proposal, subscription plan, or agreement. For Wrought’s standard subscription plans specifically, revisions are unlimited within the originally approved scope of a request — this section governs work that falls outside that scope, not a cap on ordinary revisions.
A revision is generally a reasonable modification to work already presented.
A completely new concept, new creative direction, additional deliverable, or substantial change in approved scope may be treated as new or additional work rather than a revision.
Requests beyond the included revisions or agreed scope may result in additional fees and schedule changes.
When reasonably practical, Wrought should communicate significant scope changes before performing materially additional billable work.
7. Project Schedules
Schedules and delivery dates are good-faith estimates unless Wrought expressly guarantees a date in writing.
Schedules may change because of client delays, scope changes, delayed approvals, missing materials, third-party requirements, technical problems, emergencies, or circumstances outside Wrought’s reasonable control.
Wrought should make reasonable efforts to communicate significant schedule changes.
7. Project Schedules
Schedules and delivery dates are good-faith estimates unless Wrought expressly guarantees a date in writing.
Schedules may change because of client delays, scope changes, delayed approvals, missing materials, third-party requirements, technical problems, emergencies, or circumstances outside Wrought’s reasonable control.
Wrought should make reasonable efforts to communicate significant schedule changes.
8. Digital Delivery
Final Wrought deliverables are delivered digitally.
Depending on the project and scope, files may include PDF, SVG, EPS, AI, PSD, JPG, PNG, or other appropriate formats.
Digital delivery of artwork intended for physical use does not include printing, manufacturing, fabrication, installation, shipping, fulfillment, or physical delivery.
Wrought does not promise permanent backup storage after a project ends. The client is responsible for storing final files after delivery.
As a limited exception, for a subscribed client who cancels, Wrought currently keeps that client’s files accessible for 90 days after cancellation before they may be removed. This is a courtesy access window, not a backup or archival service, and does not extend to non-subscription projects or otherwise change the client’s own responsibility for storing final files.
8. Digital Delivery
Final Wrought deliverables are delivered digitally.
Depending on the project and scope, files may include PDF, SVG, EPS, AI, PSD, JPG, PNG, or other appropriate formats.
Digital delivery of artwork intended for physical use does not include printing, manufacturing, fabrication, installation, shipping, fulfillment, or physical delivery.
Wrought does not promise permanent backup storage after a project ends. The client is responsible for storing final files after delivery.
As a limited exception, for a subscribed client who cancels, Wrought currently keeps that client’s files accessible for 90 days after cancellation before they may be removed. This is a courtesy access window, not a backup or archival service, and does not extend to non-subscription projects or otherwise change the client’s own responsibility for storing final files.
9. Cancellation and Termination
Either party may terminate a project as permitted by the applicable proposal, subscription terms, or written agreement.
If work has already begun, the client remains responsible for amounts owed for completed work, approved expenses, third-party commitments, and other non-refundable costs through the cancellation date, subject to law and the applicable agreement.
Deposits, retainers, subscription payments, and advance payments are refundable only when expressly stated in writing or required by law.
Wrought may suspend or terminate service for nonpayment, abusive or unlawful conduct, repeated failure to provide needed information or approvals, material breach, or requests Wrought reasonably believes would violate law or third-party rights.
9. Cancellation and Termination
Either party may terminate a project as permitted by the applicable proposal, subscription terms, or written agreement.
If work has already begun, the client remains responsible for amounts owed for completed work, approved expenses, third-party commitments, and other non-refundable costs through the cancellation date, subject to law and the applicable agreement.
Deposits, retainers, subscription payments, and advance payments are refundable only when expressly stated in writing or required by law.
Wrought may suspend or terminate service for nonpayment, abusive or unlawful conduct, repeated failure to provide needed information or approvals, material breach, or requests Wrought reasonably believes would violate law or third-party rights.
10. Intellectual Property
Wrought normally retains ownership of pre-existing intellectual property, internal processes and methods, templates and tools, know-how, preliminary work, unused or rejected concepts, design explorations, and anything not expressly transferred.
After full payment, the client receives the ownership or usage rights to the final approved deliverables described in the applicable agreement.
The exact rights transferred can vary by project.
Third-party fonts, stock assets, illustrations, software, plugins, templates, mockups, code libraries, music, video, and other licensed assets remain governed by their own licenses.
Wrought cannot transfer more rights in third-party material than the applicable license permits.
Unless otherwise agreed, preliminary concepts, rejected designs, unused directions, and working files remain Wrought property.
10. Intellectual Property
Wrought normally retains ownership of pre-existing intellectual property, internal processes and methods, templates and tools, know-how, preliminary work, unused or rejected concepts, design explorations, and anything not expressly transferred.
After full payment, the client receives the ownership or usage rights to the final approved deliverables described in the applicable agreement.
The exact rights transferred can vary by project.
Third-party fonts, stock assets, illustrations, software, plugins, templates, mockups, code libraries, music, video, and other licensed assets remain governed by their own licenses.
Wrought cannot transfer more rights in third-party material than the applicable license permits.
Unless otherwise agreed, preliminary concepts, rejected designs, unused directions, and working files remain Wrought property.
11. Portfolio and Promotional Use
Unless otherwise agreed in writing, Wrought may display completed work and publicly released project materials in its portfolio, website, social media, presentations, case studies, award submissions, promotional materials, and other demonstrations of its work.
Wrought should not knowingly disclose confidential client information through portfolio use.
Written confidentiality agreements, embargoes, or other restrictions control where applicable.
11. Portfolio and Promotional Use
Unless otherwise agreed in writing, Wrought may display completed work and publicly released project materials in its portfolio, website, social media, presentations, case studies, award submissions, promotional materials, and other demonstrations of its work.
Wrought should not knowingly disclose confidential client information through portfolio use.
Written confidentiality agreements, embargoes, or other restrictions control where applicable.
12. Designs Intended for Physical Production
Wrought may create digital artwork intended to be physically produced by an independent third party.
Wrought does not print, manufacture, fabricate, produce, install, ship, fulfill, or physically deliver those products.
Wrought’s deliverable is the applicable digital artwork or production file.
Physical production is handled by an independent printer, manufacturer, fabricator, installer, or other provider selected or approved by the client.
This includes packaging and labels, vehicle wraps/graphics, signs and banners, stationery, brochures/catalogs, posters/ads, apparel/merchandise graphics, displays/environmental graphics, and other production-ready artwork.
12. Designs Intended for Physical Production
Wrought may create digital artwork intended to be physically produced by an independent third party.
Wrought does not print, manufacture, fabricate, produce, install, ship, fulfill, or physically deliver those products.
Wrought’s deliverable is the applicable digital artwork or production file.
Physical production is handled by an independent printer, manufacturer, fabricator, installer, or other provider selected or approved by the client.
This includes packaging and labels, vehicle wraps/graphics, signs and banners, stationery, brochures/catalogs, posters/ads, apparel/merchandise graphics, displays/environmental graphics, and other production-ready artwork.
13. Third-Party Production Providers
At the client’s request, Wrought may recommend a provider, communicate with a provider, send files, answer design questions, or prepare artwork to the provider’s specifications.
That assistance does not make Wrought the printer, manufacturer, fabricator, installer, shipper, seller, or producer.
The client contracts directly with and pays the third-party provider.
Third-party providers are responsible for their own pricing, materials, production methods, manufacturing, installation, shipping, schedules, quality control, workmanship, warranties, and customer service.
To the extent permitted by law, Wrought is not responsible for an independent provider’s acts, omissions, errors, delays, defects, damage, loss, or other performance.
13. Third-Party Production Providers
At the client’s request, Wrought may recommend a provider, communicate with a provider, send files, answer design questions, or prepare artwork to the provider’s specifications.
That assistance does not make Wrought the printer, manufacturer, fabricator, installer, shipper, seller, or producer.
The client contracts directly with and pays the third-party provider.
Third-party providers are responsible for their own pricing, materials, production methods, manufacturing, installation, shipping, schedules, quality control, workmanship, warranties, and customer service.
To the extent permitted by law, Wrought is not responsible for an independent provider’s acts, omissions, errors, delays, defects, damage, loss, or other performance.
14. Production Files and Physical Output
Wrought may prepare files according to specifications supplied by the client or the client’s production provider.
The client and production provider must verify final files before production.
Verification may include dimensions, scale, bleeds, safe areas, cut lines, dielines, fold lines, color modes, spot colors, materials, substrates, resolution, file formats, installation requirements, manufacturing tolerances, and other technical specifications.
Physical output can differ from digital previews because of printing methods, inks, materials, substrates, equipment, lighting, display calibration, color profiles, installation conditions, and other production variables.
Digital colors are not guaranteed to exactly match printed, painted, fabricated, manufactured, or installed colors.
Unless otherwise agreed or required by law, Wrought is not responsible for reprinting, remanufacturing, refabrication, reinstallation, replacement, shipping, or correction costs when the issue results from client-provided information, third-party production, or another circumstance outside Wrought’s control.
14. Production Files and Physical Output
Wrought may prepare files according to specifications supplied by the client or the client’s production provider.
The client and production provider must verify final files before production.
Verification may include dimensions, scale, bleeds, safe areas, cut lines, dielines, fold lines, color modes, spot colors, materials, substrates, resolution, file formats, installation requirements, manufacturing tolerances, and other technical specifications.
Physical output can differ from digital previews because of printing methods, inks, materials, substrates, equipment, lighting, display calibration, color profiles, installation conditions, and other production variables.
Digital colors are not guaranteed to exactly match printed, painted, fabricated, manufactured, or installed colors.
Unless otherwise agreed or required by law, Wrought is not responsible for reprinting, remanufacturing, refabrication, reinstallation, replacement, shipping, or correction costs when the issue results from client-provided information, third-party production, or another circumstance outside Wrought’s control.
15. Client Review and Approval
The client must carefully review proofs, concepts, deliverables, and production files before final approval, publication, distribution, or production.
Review should include spelling, grammar, names, contact information, prices, product information, dates, times, dimensions, measurements, sign sizes, vehicle specifications/templates, packaging dimensions, dielines, cut lines, folds, bleeds, safe areas, colors, images, links, legal notices, product claims, and other client-specific information.
Final approval confirms that the client accepts the information, content, dimensions, specifications, and other materials for the intended use.
For physical production, final client approval authorizes release of the digital artwork for production.
The client and its production provider remain responsible for confirming technical suitability before printing, manufacturing, fabrication, or installation.
Wrought should make reasonable efforts to produce accurate work and correctly implement supplied information, but Wrought is not responsible for inaccuracies originating in client-provided or client-approved materials.
If an error is discovered after approval, Wrought may help correct the digital artwork. That correction may be additional work depending on its cause and scope.
15. Client Review and Approval
The client must carefully review proofs, concepts, deliverables, and production files before final approval, publication, distribution, or production.
Review should include spelling, grammar, names, contact information, prices, product information, dates, times, dimensions, measurements, sign sizes, vehicle specifications/templates, packaging dimensions, dielines, cut lines, folds, bleeds, safe areas, colors, images, links, legal notices, product claims, and other client-specific information.
Final approval confirms that the client accepts the information, content, dimensions, specifications, and other materials for the intended use.
For physical production, final client approval authorizes release of the digital artwork for production.
The client and its production provider remain responsible for confirming technical suitability before printing, manufacturing, fabrication, or installation.
Wrought should make reasonable efforts to produce accurate work and correctly implement supplied information, but Wrought is not responsible for inaccuracies originating in client-provided or client-approved materials.
If an error is discovered after approval, Wrought may help correct the digital artwork. That correction may be additional work depending on its cause and scope.
16. Websites, UI/UX and Digital Products
Website designs, UI designs, prototypes, wireframes, mockups, and similar digital concepts may demonstrate intended appearance, functionality, or user experience.
Unless expressly included, Wrought does not guarantee identical implementation across every browser, operating system, device, screen size, or third-party platform.
Unless specifically included in writing, Wrought does not provide or guarantee hosting, software development, cybersecurity, ongoing maintenance, regulatory or accessibility compliance, search-engine rankings, uninterrupted operation, or compatibility with future software/platform changes.
Third-party development, hosting, maintenance, and technical services may have separate terms and fees.
16. Websites, UI/UX and Digital Products
Website designs, UI designs, prototypes, wireframes, mockups, and similar digital concepts may demonstrate intended appearance, functionality, or user experience.
Unless expressly included, Wrought does not guarantee identical implementation across every browser, operating system, device, screen size, or third-party platform.
Unless specifically included in writing, Wrought does not provide or guarantee hosting, software development, cybersecurity, ongoing maintenance, regulatory or accessibility compliance, search-engine rankings, uninterrupted operation, or compatibility with future software/platform changes.
Third-party development, hosting, maintenance, and technical services may have separate terms and fees.
17. Trademarks and Legal Clearance
Wrought is a design agency and does not provide legal advice.
Wrought does not guarantee that a proposed company name, trademark, logo, slogan, product name, domain name, design, or other creative element is legally available for use or registration.
Clients are responsible for obtaining appropriate professional legal clearance before adopting or registering trademarks, business names, or other intellectual property.
Creative research, competitor research, or preliminary availability research by Wrought is not a substitute for legal advice or professional trademark clearance.
17. Trademarks and Legal Clearance
Wrought is a design agency and does not provide legal advice.
Wrought does not guarantee that a proposed company name, trademark, logo, slogan, product name, domain name, design, or other creative element is legally available for use or registration.
Clients are responsible for obtaining appropriate professional legal clearance before adopting or registering trademarks, business names, or other intellectual property.
Creative research, competitor research, or preliminary availability research by Wrought is not a substitute for legal advice or professional trademark clearance.
18. Content Involving Minors
Wrought’s website and services are intended for businesses and adults and are not directed to children under 13.
Wrought does not knowingly solicit or collect personal information directly from children under 13 through its website or online services.
If Wrought learns that such information was collected without appropriate authorization, Wrought should take reasonable steps to address or delete it as required by law.
If clients provide media depicting or identifying people under 18, the client is responsible for all necessary permissions, releases, licenses, parental/guardian consent, and other authorization.
By supplying such material, the client represents that it has the legal right and authorization to provide and use it.
Wrought may decline, remove, discontinue, or refuse media depicting or representing a person under 18 and may require replacement materials.
Wrought will not knowingly create, edit, incorporate, or use visual media depicting or representing a person under 18 as participating in, being subjected to, or being threatened with violence.
This restriction includes assault, abuse, torture, serious injury, killing, or weapons being used or threatened against a minor and applies to real, staged, fictional, illustrated, manipulated, stock, or AI-generated depictions.
Wrought may reject, suspend, or terminate a project or direction that it reasonably determines violates this policy.
18. Content Involving Minors
Wrought’s website and services are intended for businesses and adults and are not directed to children under 13.
Wrought does not knowingly solicit or collect personal information directly from children under 13 through its website or online services.
If Wrought learns that such information was collected without appropriate authorization, Wrought should take reasonable steps to address or delete it as required by law.
If clients provide media depicting or identifying people under 18, the client is responsible for all necessary permissions, releases, licenses, parental/guardian consent, and other authorization.
By supplying such material, the client represents that it has the legal right and authorization to provide and use it.
Wrought may decline, remove, discontinue, or refuse media depicting or representing a person under 18 and may require replacement materials.
Wrought will not knowingly create, edit, incorporate, or use visual media depicting or representing a person under 18 as participating in, being subjected to, or being threatened with violence.
This restriction includes assault, abuse, torture, serious injury, killing, or weapons being used or threatened against a minor and applies to real, staged, fictional, illustrated, manipulated, stock, or AI-generated depictions.
Wrought may reject, suspend, or terminate a project or direction that it reasonably determines violates this policy.
19. Confidentiality
Either party may receive confidential or proprietary information during an engagement.
Each party should use reasonable care to protect confidential information and use it only for engagement-related purposes.
Disclosure is permitted where authorized, required by law, or reasonably necessary to professional advisers or service providers subject to appropriate confidentiality obligations.
Information already public through no breach of an obligation is not treated as confidential.
19. Confidentiality
Either party may receive confidential or proprietary information during an engagement.
Each party should use reasonable care to protect confidential information and use it only for engagement-related purposes.
Disclosure is permitted where authorized, required by law, or reasonably necessary to professional advisers or service providers subject to appropriate confidentiality obligations.
Information already public through no breach of an obligation is not treated as confidential.
20. No Guarantee of Business Results
Wrought provides design and creative services intended to support client objectives.
Wrought does not guarantee sales, revenue, profit, conversion rates, website traffic, engagement, customer acquisition, market performance, search-engine rankings, awards, investment, or other business results.
20. No Guarantee of Business Results
Wrought provides design and creative services intended to support client objectives.
Wrought does not guarantee sales, revenue, profit, conversion rates, website traffic, engagement, customer acquisition, market performance, search-engine rankings, awards, investment, or other business results.
21. Limitation of Liability
To the maximum extent permitted by law, Wrought is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the website, services, or deliverables.
To the maximum extent permitted by law, Wrought’s aggregate liability for a particular project or service is limited to the amount actually paid to Wrought for the services giving rise to the claim.
Nothing in the Terms excludes or limits liability that cannot legally be excluded or limited.
21. Limitation of Liability
To the maximum extent permitted by law, Wrought is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the website, services, or deliverables.
To the maximum extent permitted by law, Wrought’s aggregate liability for a particular project or service is limited to the amount actually paid to Wrought for the services giving rise to the claim.
Nothing in the Terms excludes or limits liability that cannot legally be excluded or limited.
22. Website Use
The Wrought website may be used only for lawful purposes.
Users may not intentionally interfere with website operation or security, attempt unauthorized access, distribute malicious software, unlawfully reproduce protected content, or otherwise use the site in violation of law.
Unless otherwise indicated, Wrought’s original website design, branding, graphics, artwork, text, and other original content are owned by Wrought or used with permission.
22. Website Use
The Wrought website may be used only for lawful purposes.
Users may not intentionally interfere with website operation or security, attempt unauthorized access, distribute malicious software, unlawfully reproduce protected content, or otherwise use the site in violation of law.
Unless otherwise indicated, Wrought’s original website design, branding, graphics, artwork, text, and other original content are owned by Wrought or used with permission.
23. Governing Law
The Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute-resolution or venue provisions in a project-specific written agreement control for that engagement.
23. Governing Law
The Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute-resolution or venue provisions in a project-specific written agreement control for that engagement.
24. Location and Time Zone
Wrought Design Agency LLC is located in Lancaster, Pennsylvania, United States.
Wrought operates according to Eastern Time (ET).
Unless expressly stated otherwise, deadlines, submission times, meetings, response periods, cancellation deadlines, billing periods, renewal dates, and other time-based requirements are interpreted according to Eastern Time.
Eastern Time means EST or EDT as applicable during the year.
Clients in other time zones are responsible for accounting for the time difference.
Wrought may serve clients outside Pennsylvania or the United States, but normal scheduling and operations remain based in Lancaster and Eastern Time unless otherwise agreed.
24. Location and Time Zone
Wrought Design Agency LLC is located in Lancaster, Pennsylvania, United States.
Wrought operates according to Eastern Time (ET).
Unless expressly stated otherwise, deadlines, submission times, meetings, response periods, cancellation deadlines, billing periods, renewal dates, and other time-based requirements are interpreted according to Eastern Time.
Eastern Time means EST or EDT as applicable during the year.
Clients in other time zones are responsible for accounting for the time difference.
Wrought may serve clients outside Pennsylvania or the United States, but normal scheduling and operations remain based in Lancaster and Eastern Time unless otherwise agreed.
25. Changes to the Terms
Wrought may update its Terms of Service from time to time.
The current version should be published on the website with an updated ‘Last Updated’ date.
Changes apply prospectively unless otherwise required or permitted by law.
25. Changes to the Terms
Wrought may update its Terms of Service from time to time.
The current version should be published on the website with an updated ‘Last Updated’ date.
Changes apply prospectively unless otherwise required or permitted by law.
26. Contact
Wrought Design Agency LLC
Lancaster, Pennsylvania, United States
Client/general contact: hello@wroughtagency.com
26. Contact
Wrought Design Agency LLC
Lancaster, Pennsylvania, United States
Client/general contact: hello@wroughtagency.com